Got Questions?

Monday-Thursday: 10:00 AM - 7:00 PM
Friday-Saturday: 10:00 AM - 9:00 PM
Sunday: 11:00 AM - 6:00 PM
We are open 365 days a year, including holidays (with adjusted hours on major holidays).

1-Hour Play Pass: $15 per child
All-Day Pass: $25 per child (includes one free drink)
Adults: Free with paying child
Toddlers under 12 months: Free
Group rates available for 10+ children.

Our facility is designed for children ages 1-12. We have dedicated toddler areas for ages 1-3, and more challenging play structures for ages 4-12. Older siblings up to age 14 are welcome but must be accompanied by an adult.

We recommend booking at least 2-3 weeks in advance for weekend parties. For Platinum Elite packages, book 4-6 weeks ahead to ensure availability of premium suites and staff. Walk-in parties may be available but are not guaranteed.

Yes! You're welcome to bring your own cake and cupcakes. For other food items, we have catering packages available, or you may bring outside food for an additional $50 fee. We do not allow outside drinks (except water bottles).

A 50% non-refundable deposit is required to secure your party date. Cancellations made 14+ days before the event receive a full refund (minus deposit). Cancellations within 7 days forfeit the deposit but can reschedule within 60 days.

Yes! All guests (children AND adults entering play areas) must wear non-slip grip socks. We sell premium grip socks at the front desk for $3/pair if you forget yours. Shoes are not permitted in play structures.

Yes, every guest must complete a digital waiver before entering. You can sign it online before your visit or at our check-in kiosks. Waivers for children must be signed by a parent or legal guardian. Waivers are valid for one full year.

Yes, active parental supervision is required at all times. Our staff monitors safety but parents are responsible for their children's behavior and well-being. We are not a drop-off facility unless you purchase our Parents Night Out program.

We serve all of Winston-Salem, Greensboro, High Point, Clemmons, Kernersville, and Lewisville. For locations outside a 20-mile radius, a travel fee of $50-$150 applies depending on distance.

Our inflatables cannot be used in rain or high winds. If weather is unfavorable, you can reschedule at no cost or request a full refund. For indoor mobile events (VR arcade), rain does not affect the booking.